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Delivery
International delivery
We currently deliver to the UK, Europe, the United States of America, Canada, Australia, New Zealand and South Africa. We’re adding more countries to our shipping destinations all of the time so watch out, if we’re not shipping to you currently, we will be soon.
Please note that since we're based in the UK, some of our prices are stated in British pounds and include VAT (sales tax) at the current UK rate. EU customers will have the tax updated to the rate of their country once country is entered at the checkout. you may some some pricing changes at this time.
Due to Brexit some orders may take longer to clear through customs. Some countries are also applying additional levies on packages which is out of our control and the charges applied is determined by each country. We are working hard to alleviate these issues for our customers.
Do you offer free delivery?
Yes! We offer free shipping options to the UK and some parts of Europe. You just need to have enough in your order to qualify, see below for the thresholds:
| Country | Minimum Order Value | Expected delivery |
|---|---|---|
| UK | Free on orders over £20 | 2-5 working days (tracked) |
| Ireland | Free on orders over €40 | 3-8 working days (tracked) |
| Austria, Belgium, Germany, France, Netherlands | Free on orders over €40 | 3-8 working days (tracked) |
| Italy, Spain & Portugal | Free on orders over €50 | 3-8 working days (tracked) |
| Finland, Denmark, Sweden | Free on orders over €40 | 3-8 working days (tracked) |
| Canada | Free on orders over $100 | 10-14 working days (tracked) |
| Australia | Free on orders over $100 | 14-18 working days (tracked) |
How much does delivery cost?
It depends on where you live, the option you choose, and in some cases the weight of your order. The postage (shipping) options and costs will be clearly displayed on the checkout page once you've entered your address.
Shopping from the US? Get the best shipping rates plus FREE delivery options on CraftStash.us
The table below summarises the key points:
| Country | Cost | Expected delivery |
|---|---|---|
| UK Standard | £3.49 for orders of less than £20. Free for orders over £20 | 2-5 working days (tracked) |
| Ireland | €6.99 for orders up to €39.99. Free for orders over €40 | 3-8 working days (tracked) |
| Austria, Belgium, Germany, France, Netherlands | €10.99 for orders up to €39.99. Free for orders over €40 | 3-8 working days (tracked) |
| Italy, Spain & Portugal | €14.99 for orders up to €49.99. Free for orders over €50 | 3-8 working days (tracked) |
| Finland, Denmark, Sweden | €12.99 for orders up to €39.99. Free for orders over €40 | 3-8 working days (tracked) |
| Canada | Price dependent upon weight for orders up to $99.99. Free for orders over $100 | 10-14 working days (tracked) |
| Australia | Price dependent upon weight for orders up to $99.99. Free for orders over $100 | 14-18 working days (tracked) |
| Rest of Europe | Price dependent upon weight | 10-14 working days |
| USA | Price dependent upon weight For better shipping rates including FREE delivery options head to CraftStash.us |
12-14 working days |
| Rest of World | Price dependent upon weight | 12-14 working days |
Please note that the delivery times shown are expected, but not guaranteed.
Depending on the size and weight of your order, we will send it using either Hermes or Royal Mail.
International Delivery
We currently deliver to the UK, Europe, the United States of America, Canada, Australia, New Zealand and South Africa. We’re adding more countries to our shipping destinations all of the time so watch out, if we’re not shipping to you currently, we will be soon.
Please note that since we're based in the UK, some of our prices are stated in British pounds and include VAT (sales tax) at the current UK rate.
Do you offer free delivery?
Yes! We offer free shipping options to the UK and some parts of Europe. You just need to have enough in your order to qualify, see below for the thresholds:
| Country | Minimum Order Value | Expected delivery |
|---|---|---|
| UK | Free on orders over £15 | 2-5 working days |
| Ireland | Free on orders over €45 | 3-6 working days (fully trackable with DPD) |
| Germany | Free on orders over €45 | 3-6 working days (fully trackable with DPD) |
| Netherlands | Free on orders over €45 | 3-6 working days (fully trackable with DPD) |
| Finland, Denmark, Sweden | Free on orders over €45 | 10-14 working days (fully trackable) |
How much does delivery cost?
It depends on where you live, the option you choose, and in some cases the weight of your order. The postage (shipping) options and costs will be clearly displayed on the checkout page once you've entered your address.
Shopping from the US? Get the best shipping rates plus FREE delivery options on CraftStash.us
The table below summarises the key points:
| Country | Cost | Expected delivery |
|---|---|---|
| UK Standard | £2.49 for orders of less than £15. Free for orders over £15 | 2-5 working days |
| Ireland | €14.99 for orders up to €44.99. Free for orders over €45 | 3-6 working days (fully trackable with DPD) |
| Germany | €12.99 for orders up to €44.99. Free for orders over €45 | 3-6 working days (fully trackable with DPD) |
| Netherlands | €12.99 for orders up to €44.99. Free for orders over €45 | 3-6 working days (fully trackable with DPD) |
| Finland, Denmark, Sweden | €12.99 for orders up to €44.99. Free for orders over €45 | 10-14 working days (fully trackable) |
| Rest of Europe | Price dependent upon weight | 10-14 working days |
| USA | Price dependent upon weight For better shipping rates including FREE delivery options head to CraftStash.us |
12-14 working days |
| Rest of World | Price dependent upon weight | 12-14 working days |
Please note that the delivery times shown are expected, but not guaranteed.
Depending on the size and weight of your order, we will send it using either Royal Mail or DPD.